Returns & Exchanges

At Kanga Coolers, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unused apparel and gear. Items must be in their original condition with all tags attached to qualify for a full refund or exchange.

Return Process

• 1.
  Start Your Request

  Visit our online returns portal and enter your order number and zip code to initiate the process.

• 2.
  Print Your Label

  Select the items you wish to return or exchange and print the prepaid shipping label provided via email.

• 3.
  Pack Your Items

  Securely place your items in the original packaging or a sturdy mailer and attach the return label to the outside.

• 4.
  Ship and Refund

  Drop your package off at any authorized carrier location; once we receive and inspect the items, your refund will be processed within 5-7 business days.